Thank God for neighbors and Facebook! Our wonderful neighbors just called to tell us that Aliza was there and worried because she couldn't reach us. My 10-year-old daughter is worried; my elderly parents are without phone service; I can't reach my son in the army - all because Orange refuses to answer our calls and decided to cut the lines today.
They are blackmailing us - pay 10,000 NIS now and we'll turn the phones on for two weeks while we try to arrange a meeting (the same meeting we have been requesting for the last 6 months).
Today, they went too far. There are certain things you do not do - you don't cut off elderly people; you don't cut off children; and you don't cut off soldiers. All we have ever asked for is an explanation. How our 16 lines turned into 66; how our 2,000 NIS a month bill because 8,000 NIS; why we are being billed for lines and equipment we never received.
Today, they went too far.
This is the most despicable company I have ever had the misfortune to deal with. You can follow this on http://www.cellularagony.wordpress.com - tomorrow, it becomes a legal issue. I'm finished trying to beg them for a simply meeting. Done!