Cellcom cheated us years ago...
Orange committed outright fraud.
Pelephone lied and committed forgery...
And now, when we thought Golan was the last remaining chance...after we sent them authorization to move our lines...we were told there was a "glitch" in the computer.
Well, it wasn't a glitch - it was unethical and disgusting. We made an agreement with Golan - agreeing to move six lines from the dishonest Pelephone. The deal was simple - a corporate account and then 6 lines underneath. Unlimited calls, unlimited SMS. Forty-five days of international calls from specific companies...
Yalla - goodbye, Pelephone.
Hello, Golan...
Hello, Golan...
Golan??? What's happening? Each of our lines called you to confirm they are under our control. We agreed on everything. All you needed was our credit card information.
Golan???
So the glitch wasn't a glitch. Unbeknownst to the Golan rep we were talking to, Golan was in the midst of canceling that deal and offering another one. We don't know what the new one is, and they refuse to honor the deal that was in the works.
We had already transferred one telephone line OUT of Golan in order to transfer it back under the new plan. Golan, we haven't even come under your company and already you are breaking your word. Not a great start at all.
I'm wondering why we need phones at all. Do we really have to be at the beck and call of everyone 24 hours a day? Maybe those people who don't live on their phones have it right...
Maybe in moving forward to a time when we are all plugged in, we have lost something more precious. Could we be the first corporation to tell people to go back to a 9-5 day?
Yes, I need to be able to speak to my soldier; to be available if I'm needed. I can't cut all ties with modern technology but dealing with these companies - Cellcom, Orange, OMG Pelephone, and now Golan, the urge is there.
Stay tuned - we are waiting for a Golan manager to do the right thing, the fair thing.
Golan?
Orange committed outright fraud.
Pelephone lied and committed forgery...
And now, when we thought Golan was the last remaining chance...after we sent them authorization to move our lines...we were told there was a "glitch" in the computer.
Well, it wasn't a glitch - it was unethical and disgusting. We made an agreement with Golan - agreeing to move six lines from the dishonest Pelephone. The deal was simple - a corporate account and then 6 lines underneath. Unlimited calls, unlimited SMS. Forty-five days of international calls from specific companies...
Yalla - goodbye, Pelephone.
Hello, Golan...
Hello, Golan...
Golan??? What's happening? Each of our lines called you to confirm they are under our control. We agreed on everything. All you needed was our credit card information.
Golan???
So the glitch wasn't a glitch. Unbeknownst to the Golan rep we were talking to, Golan was in the midst of canceling that deal and offering another one. We don't know what the new one is, and they refuse to honor the deal that was in the works.
We had already transferred one telephone line OUT of Golan in order to transfer it back under the new plan. Golan, we haven't even come under your company and already you are breaking your word. Not a great start at all.
I'm wondering why we need phones at all. Do we really have to be at the beck and call of everyone 24 hours a day? Maybe those people who don't live on their phones have it right...
Maybe in moving forward to a time when we are all plugged in, we have lost something more precious. Could we be the first corporation to tell people to go back to a 9-5 day?
Yes, I need to be able to speak to my soldier; to be available if I'm needed. I can't cut all ties with modern technology but dealing with these companies - Cellcom, Orange, OMG Pelephone, and now Golan, the urge is there.
Stay tuned - we are waiting for a Golan manager to do the right thing, the fair thing.
Golan?
"I'm wondering why we need phones at all"
ReplyDeleteBecause we are impatient? :)
i dont know the current situation, but in the past, you could post a problem to their facebook, or alternately, directly contact Michael Golan
ReplyDelete